Emergency Resilience

I have been a part of EMS since 1982, a class or subject such as this was never offered or even talked about. This class brought back so many memories of times when dealing with the family's after the death of loved one. This course should be mandatory for all first responders as it addresses the need to be honest and empathetic with the family members after the death of a loved one. As an EMS educator we will be implementing this class for all students in our program. I can't stress enough how important this class is for all first responders this is long overdue. Thank you Alex for addressing a subject that is uncomfortable and almost everyone wants to avoid.

This course effectively shines a light on a little talked about subject. Death communication can certainly go wrong if the wrong thing is said or done sending an emotional scene further into chaos. Crew safety, pt care, family care and self care are well covered. Thank you!!

It is a eye opener and would love to see it be taught at the entry level of EMS

I really enjoyed this course. I strive to treat every patient the best I can and try to be the best I can be in comforting others in the unfortunate loss of their loved one. This course really helped me expand my knowledge as well as gave many great tips on how to be more empathetic. I already felt like I was phrasing things correctly, but I have learned through this that even though it comes from the right place in your heart, it can be taken much differently. I feel that this is an important tool for EMS to learn from and use in their jobs when unfortunate events occur. We may be uncomfortable, but we are human and we are trying to make someone's 'worse day' a little better.

Id suggest any EMS provider to review this content for CE's. It's very informative and well-structured. Dealing with dying patients and their families is not discussed enough and this course provides clarity on that subject end to end. I feel more confident now that I have the appropriate outline of dealing with patient death, my personal family death, and dealing with PTSD for myself and patients.

The information provided was extremely informative and helped change my take on not only PTSD in the line of work we do, but also how to yo about delivering bad news to patients family. This information is definitely something I can take with me and keep to heart through my career.

This course is invaluable. The information provided makes me more confident as a provider moving forward to be able to help a family with their grieving process. Things I haven't thought about before or even considered were discussed through this course and I have already been in EMS a number of years.

This course was a great resource on learning how important it is to keep our minds as healthy and fit as our bodies. Get rid of the stigma about therapy being for the weak minded. Time to learn that this is one of the most important subjects we can learn about to live a healthy and happy life during our job and into retirement!

This course taught me many things that I can use when informing a family that their loved one has died. I feel now that I have a greater bag of tools now to be able to communicate the death with them that will be healthy for their grieving process. The bonus material about PTSD really spoke to me because it is something I have personally dealt with in the past. I highly recommend this class.

This program is well organized and gets the critical points out to first responders concisely. I believe that many other programs can be launched for bettering first responder's lives through this communication media. Thanks for all the help and support.

This course was brought about as extra credit for my initial education program, the lessons I've learnt in this course has been able to change the way I handle things for the better

Alexandra, I appreciate the way you organized the content into bite-sized chunks of 2-7 minutes. It makes it much easier to stay engaged. While it is clear that you have formal training in the field, it is also your experience that gives you the most credibility. Well done!