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Course Curriculum

What First Responders Are Saying

5 star rating

Information I wish I knew earlier

Dominic Aldo P

This course is invaluable. The information provided makes me more confident as a provider moving forward to be able to help a family with their grieving proc...

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This course is invaluable. The information provided makes me more confident as a provider moving forward to be able to help a family with their grieving process. Things I haven't thought about before or even considered were discussed through this course and I have already been in EMS a number of years.

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5 star rating

Excellent Long Overdue

Brian H

I have been a part of EMS since 1982, a class or subject such as this was never offered or even talked about. This class brought back so many memories of tim...

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I have been a part of EMS since 1982, a class or subject such as this was never offered or even talked about. This class brought back so many memories of times when dealing with the family's after the death of loved one. This course should be mandatory for all first responders as it addresses the need to be honest and empathetic with the family members after the death of a loved one. As an EMS educator we will be implementing this class for all students in our program. I can't stress enough how important this class is for all first responders this is long overdue. Thank you Alex for addressing a subject that is uncomfortable and almost everyone wants to avoid.

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5 star rating

Finally!

Melanie M T

This course was absolutely amazing! Probably the first and only course I've ever been offered to help me learn how to talk to family members and deliver the ...

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This course was absolutely amazing! Probably the first and only course I've ever been offered to help me learn how to talk to family members and deliver the news that their loved one has died. So so important, and I'm so grateful I got to take this course. I will definitely be carrying this knowledge with me for the rest of my career.

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5 star rating

Required for the tool box

stuart k

The training I received through Emergency Resilience is in a class of its own. Every academy in United Sates should have this as part of their curriculum. Th...

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The training I received through Emergency Resilience is in a class of its own. Every academy in United Sates should have this as part of their curriculum. Thank you very much for making this training available.

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5 star rating

Excellent course

Cody Ryan S

This course is very well put together and covers not only areas you know are a challenge, but covers areas that you may not have realized we have been un-edu...

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This course is very well put together and covers not only areas you know are a challenge, but covers areas that you may not have realized we have been un-educated and less proficient in.

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5 star rating

Finally!

Brandon I

This course is a missing piece in the first responder's arsenal of knowledge. Prior to this course, I was completely average at best with death notifications...

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This course is a missing piece in the first responder's arsenal of knowledge. Prior to this course, I was completely average at best with death notifications, but always felt like I was completely winging it. After this course, I feel like there is finally an outline to follow, which can help us first responders navigate confidently the pitfalls and difficult job of death notification! Great course!

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5 star rating

Outstanding Course

Chris C

This course effectively shines a light on a little talked about subject. Death communication can certainly go wrong if the wrong thing is said or done sendi...

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This course effectively shines a light on a little talked about subject. Death communication can certainly go wrong if the wrong thing is said or done sending an emotional scene further into chaos. Crew safety, pt care, family care and self care are well covered. Thank you!!

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5 star rating

Outstanding content related to dealing with Death + PTSD

Daren L K

Id suggest any EMS provider to review this content for CE's. It's very informative and well-structured. Dealing with dying patients and their families is not...

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Id suggest any EMS provider to review this content for CE's. It's very informative and well-structured. Dealing with dying patients and their families is not discussed enough and this course provides clarity on that subject end to end. I feel more confident now that I have the appropriate outline of dealing with patient death, my personal family death, and dealing with PTSD for myself and patients.

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5 star rating

Oustanding program

MARK T

This program is well organized and gets the critical points out to first responders concisely. I believe that many other programs can be launched for betteri...

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This program is well organized and gets the critical points out to first responders concisely. I believe that many other programs can be launched for bettering first responder's lives through this communication media. Thanks for all the help and support.

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5 star rating

Life Changing Learning

Cruz B

This course was brought about as extra credit for my initial education program, the lessons I've learnt in this course has been able to change the way I hand...

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This course was brought about as extra credit for my initial education program, the lessons I've learnt in this course has been able to change the way I handle things for the better

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5 star rating

Resourceful

Alyssa Erin M

I have so much respect for this platform you have created. Ive already from people that have been on the job for years who have never been taught or introduc...

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I have so much respect for this platform you have created. Ive already from people that have been on the job for years who have never been taught or introduced to what you're teaching. I thing that this is a HUGE seed you are planting and I really think you will have such a positive impact on both people new and experienced to the field and that impact will be able to reach even further through how we respond to calls.

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Meet Your Instructor

Death, Grief & Resilience Educator

Alexandra Jabr, EMT-P

I began my career in EMS in 2003, and I have played many parts in the system (EMT, Paramedic, Cardiac Tech, CQi, Instructor), but my most fulfilling one to date is my role as an educator. I earned a Masters's degree in death, grief, and bereavement and am currently working on my Ph.D. in depth psychology. I've taken my time in the field as a first responder, added my personal experiences, and merged it with my research to create Emergency Resilience. As a result, I now offer courses on topics that continue to be a missing component of training in the workplace. My work intends to improve the mental and behavioral health of first responders, as well as benefit the community that we serve.