CE Courses for
First Responders

CAPCE Accredited Continuing Education Courses developed by Alexandra Jabr, PhD in Psychology and Licensed Paramedic with 20 years of EMS experience.

EMT

paramedic

EMS

Firefighter

Law enforcement

Dispatcher

Continuing Your Education Should Be Exciting.

Emergency Resilience goes beyond traditional first responder CE subjects, integrating marginal topics into routine training to help public servants become resilient in the stressful and challenging work environment we encounter every day.

While other CE providers help you save lives by expanding and updating emergency medical skills, my courses focus on helping first responders manage aspects of our jobs often left undiscussed—like how to (and how NOT to!) deliver death notifications with compassion and empathy.

With each Emergency Resilience CE course I create, I combine my experiences as a first responder with my research in psychology to give you simple processes you can implement to make your job less stressful and more rewarding.

Explore My Most Popular Course

Death Communication

Death Communication® teaches first responders how to communicate with and support the survivors of cardiac arrest patients. This course has been approved for 3 hours of instructor-based continuing education, authorized by the Accreditation for Pre-Hospital Continuing Education (CAPCE).

Why Choose My

CE Courses & Custom Trainings

Communicate

more effectively with patients and families about sensitive topics like death notifications, grief and bereavement support, and behavioral and psych emergencies.

Prepare

yourself and your team members to set healthy boundaries and process on-the-job traumas. Avoid burnout by proactively addressing common mental health challenges in our field.

prevent

burnout and help first responders recognize when boundaries need to be established and when on-the-job traumas should be processed with a licensed professional.

Discover

safe, empathetic ways to approach grieving, distressed, mentally ill, or intoxicated patients that encourage positive outcomes between providers and the communities that they serve.

student reviews

real students.
Career-Changing
experiences.

Outstanding content related to dealing with death + PTSD

I'd suggest any EMS provider to review this content for CE's. It's very informative and well-structured. Dealing with dying patients and their families is not discussed enough and this course provides clarity on that subject end to end. I feel more confident now that I have the appropriate outline of dealing with patient death, my personal family death, and dealing with PTSD for myself and patients. Daren K.

Very Necessary

This is something that was not taught very much when I started in the 1980's, so people just didn't know how to handle it. It was mostly an attitude of "Suck it up". Now I see young people in the profession that have absolutely no clue about how to deal with other people, much less dealing with the trauma's of the job. Compassion is tough to teach, but this course may be a great tool in helping to get there.Geraldine H.

Truly Amazing!

After taking 2-3 other death notification courses throughout my career, this was hands down the best! Alex is extremely knowledgeable about this topic and she understands was public safety personnel go through with her background in EMS. Casey H.

Great Course

As a first responder being treated for PTSD, my therapist recommended this course. It has been a very informative and well put together course. I especially enjoyed listening to Bens story. I can attest that EMDR is similar to witchcraft in that it works like magic!!! I wish this was mandatory training for all our new recruits. Thank You Greg Z.

Reassuring and Insightful

This program does a great job at not only providing new information on how to deal with death in the field but also what techniques are more effective than others. I like how the program gives guidlines on effective techniques and stays away from absolutes. The most impactful part of this program was the fact that communicating death does not always get easier and it is okay that it doesn't. Dion P.

Should be required for all First Responders!

I've worked in a mix of Fire/EMS and Law Enforcement for more than 30 years. This information was not provided to me in any way during initial education programs and was simply learned by trial and error for the first part of my career. All of the teachings contained within this program are 100% accurate and worthy of anyone whom works within the public safety world, even for awareness should you not be making notifications yourself directly.Aaron W.

Where was this 20 years ago!?

This is quite possibly the most helpful and useful course I have taken since Paramedic school. I can think of a dozen calls off the top of my head that would have gone so much differently had I known ANY of this information. I can also say with absolute certainty that I have a better understanding of what my husband was/is going through after losing his partner of 18 years to suicide. Saying thank you feels insignificant for what you have given me!Talia H.

Alexandra Jabr, PhD & EMT-P

Hi! I’m Alex, founder and lead instructor at Emergency Resilience. I began my EMS career in 2003, and I’ve served as an EMT, paramedic, cardiac tech, EMS Coordinator, and EMS Educator.

After nearly 15 years in the field, I returned to school to earn my Master’s Degree in Death, Grief, and Bereavement. I went on to complete my Ph.D. in Depth Psychology, deepening my understanding of the complex psychological and emotional demands of our jobs as first responders. Specifically, how we can maintain our own mental health to become a strong, positive resource for patients, grieving loved ones, and our “work families”, who are facing the same challenges and hard decisions as we are daily.

My dream is to create space in the CE industry for instructors like myself to offer courses that don’t fit into the typical “core training” box. Because career growth and fulfillment as a first responder is about much more than CPR re-certs and NREMT refresher courses!

In the future, I intend to coach other educators to become CE providers, because I’d love to see more exciting, engaging content offered to first responders.

Free Resources for First responders

Death Notification Training—6 Tips for Better Death Communication

online ce courses

CAPCE-accredited CE courses for first responders, EMT, Paramedic, Firefighters, and Dispatchers.

ce courses for groups

Work with me to offer your employees group enrollment to my online CAPCE-accredited CE courses.

custom trainings

Is your organization facing a unique challenge? Empower staff with practical, psych-based trainings.

speaking events

As an experienced keynote speaker, I'll educate your audience about death, grief, and first responder mental health.

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Resilience 2023

CE Courses for
First Responders